FAQs

Cellulose Acetate, not to be confused with acrylic or resin, Cellulose Acetate is an incredible material that is derived from wood and plant fibres, incredibly durable, lightweight and has hypoallergenic properties. For the earring posts and butterfly backs they are 316 Stainless Steel, ALL of our materials are certified HYPOALLERGENIC with AnchorCert Protect, a UKAS-accredited testing methodology with the Birmingham Assay Office. for further information on this please go to our Anchor Cert Protect Tested page.

Despite our growth, each earring is still hand-finished and personally packaged by me, by hand, in my home studio.

We use 316 Stainless Steel in all our earring posts and butterfly backs, Stainless Steel is known to be one of the highest quality stainless steels that minimise reactions to hypersensitivity and reactions to reactants and allergens found in jewellery. All of our Stainless Steel and Cellulose Acetate is also certified hypoallergenic and tested through The Birmingham Assay Office with their UKAS-accredited testing methodology AnchorCert Protect. This is to ensure we can provide a high level of protection for not only the everyday wearer but for those with sensitivities and allergies to feel as safe as possible. This rigorous testing means our products are extremely unlikely to cause an allergic reaction For further information please see our AnchorCert Protect Tested page.

Absolutely! We are currently stocked in shops across the North East. We also attend a lot of markets and events across the UK, you can see the full list on our Where To Find Us page.

We do not accept returns for hygiene reasons unless the earrings are faulty, please see our full returns policy under our return and refund policy page.

Yes, they do! We offer a 12-month warranty from the date of purchase on all of our earrings. We are dedicated to providing the highest quality products and fully stand behind their long-term wear. That's why we offer a warranty on all of our products. If you'd like more information, please visit our Warranty Policy page.